Faced with the health crisis caused by Covid-19, we are adapting our activity and services following the government's instructions. On this page we will inform you about all the necessary measures that we activate to ensure the safety of our employees, customers and suppliers. Always committed to continue offering the best service during this exceptional period.
We inform you that the Manxa Ferros order delivery service is active. Therefore, we make deliveries of pending and new orders effective. In addition, all transformation services, such as cutting, drilling, shot blasting, priming, cold marking, and the production and assembly of concrete steels, are also active.
Below we recommend our telematic services that will allow you to continue managing your supply efficiently, guaranteeing compliance with the established recommendations.
Through our online store, you can purchase the products included in our catalog. You can place orders or simply ask for a quote. In addition, buying online you will enjoy a special discount on all orders: 2% on the first order online and 0.5% on all others. The discount is automatically added at the end of the purchase process. If you don't have an account, you can create it in a moment here.
Access the client area to view and download your quotes, orders, delivery notes, invoices and certificates. You can also check the status of your deliveries and your consumptions.
Order quickly with your mobile and the Manxa Ferros app through QR tags. You just have to contact us, indicate which materials you want QR tags on and we will send you a digital dossier with all the tags (see example).
The entire Manxa Ferros team is at your disposal to help you use these services and to answer any questions.
It is at your disposal for everything you need. You can contact him through his phone or email and he will solve all your requests.
The current business hours are from 8:00 a.m. to 1:00 p.m. and from 15:00 p.m. to 6:00 p.m. and you can contact them through the following routes. Remember that if you are a Manxa Ferros customer, your trusted agent will assist you.
- Email: email@example.com
- Olot telephone: 972 275 027
- Castellbisbal telephone: 937 099 689
- WhatsApp: 686 217 603
The operation of the counter sales service is active. If you want you can come to buy or collect material directly at one of our centers in Olot, Riudellots de la Selva and Castellbisbal. Opening hours are from 8 am to 1 pm and no appointment is required. To buy or make arrangements in person outside these hours, contact us in advance by phone (Olot: 972 275 027 / Riudellots de la Selva: 972 477 597 / Castellbisbal: 937 099 689), WhatsApp (686 217 603) or email firstname.lastname@example.org. During this period, the use of a mask is mandatory to access the centers and the security measures indicated in each of them must be followed. In case of doubt, you can contact your trusted sales representative or Manxa Ferros customer service.
Given the exceptional situation caused by the Covidi-19 virus, we are taking measures with the aim of protecting people's health, ensuring service to our clients and collaborating with suppliers:
- Hygienic measures are implemented that involve routines for cleaning and disinfecting people and places.
- Travel and meetings are minimized, leaving only the essentials.
- Meetings and personal contacts between departments are eliminated.
- Work shifts are activated without contact between them and divisions of teams in face-to-face and delocalized working telematically to ensure continuity in the event that a contagion occurs in one of the groups.
- Flexibility of the schedule to coordinate customer service respecting particular family needs.
- Express routines in the delivery of goods.
- Specific habits in customer service in stores.
If you have doubts about our operations, our services or any aspect related to Manxa Ferros, consult our section of questions that may arise during the Covid-19. If you prefer it or if you don't find the answer, you can contact your trusted sales representative or our customer service department, who are at your disposal to help you with everything you need.
Thanks for the collaboration, let's all take care of ourselves!